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Support is your portal to information about and help with Kano/Apps social games. Check out the Knowledgebase for detailed information about our games and answers to common questions, or jump into the Forums and join discussions with other players.

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Latest Updates
May
20
TGiF! Weekly News on Kano's Combat Games for May 11 - 15
Posted by Melanie G on 20 May 2015 01:51 PM

Here’s your development news round-up for the past week! To see more game-specific news or add comments, check out our TGIF posts on the Forums.

 

Player Bans for May 4 - May 10

Note: Numbers represent permanently disabled accounts and do not include suspensions or other penalites.

Total accounts banned: 23

The majority of permanently frozen accounts are frozen for being a shared or alternate account. This is something we actively investigate, and we appreciate it when players let us know about possible issues.

If you have any questions or comments about a frozen account, please submit a ticket and avoid posting about them in the Forums or chat as Kano team members will not discuss account-related information in public channels.

 

New Limited Items!

A new week means new Limited Items! Check your Godfather, Gods, UN and Davy Jones pages to see what's up for grabs.

 

May Long Weekend!

This upcoming Monday, May 18, is a holiday here in Canada so the Kano crew will be out and enjoying the sunshine. Not to worry, we’ll have our nose back to the grindstone promptly on Tuesday! :)

Please note that as with all such three day weekend or holidays there will be a slightly longer than normal delay getting to Support tickets and forum posts, but we will work through those as quickly as possible when we return.

This upcoming Monday, May 18, is a holiday here in Canada so the Kano crew will be out and enjoying the sunshine. Not to worry, we’ll have our nose back to the grindstone promptly on Tuesday! :)

Please note that as with all such three day weekend or holidays there will be a slightly longer than normal delay getting to Support tickets and forum posts, but we will work through those as quickly as possible when we return.

 

May 2015 GearJam!

Have a sweet item idea that you’d like to see in-game? The GearJam contest is back! Check out contest rules and submit your entries on the Kano/Apps forums!

 

Support Report

Happy Friday!

We have a new face here in Support! Gavin, or Velksy on the forums, has been spending the last week getting familiar with our Support tools. He's a quick learner ( and has excellent teachers ) but try to take it easy on him while he gets up to speed. ;)

 

Terrible Joke of the Week

Here's your lame joke of the week!

What's red and bad for your teeth? 

A brick. <--Highlight for hilarity.

 

That's it for TGIF this week, everybody! Thanks for reading and have a great weekend!


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