Welcome to the Kano/Apps Support Center
Support is your portal to information about and help with Kano/Apps social games. Check out the Knowledgebase for detailed information about our games and answers to common questions, or jump into the Forums and join discussions with other players.

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Latest Updates
TGiF! Weekly News on Kano's Combat Games for Feb 9 - 13
Posted by Melanie G on 17 February 2015 02:16 PM

Here’s your development news round-up for the past week! To see more game-specific news or add comments, check out our TGIF posts on the Forums.


Player Bans for Feb 2 - Feb 8

Note: Numbers represent permanently disabled accounts and do not include suspensions or other penalites.

Total accounts banned: 764

The majority of permanently frozen accounts are frozen for being a shared or alternate account. This is something we actively investigate, and we appreciate it when players let us know about possible issues.

If you have any questions or comments about a frozen account, please submit a ticket and avoid posting about them in the Forums or chat as Kano team members will not discuss account-related information in public channels.


New Limited Items!

A new week means new Limited Items! Check your Godfather, Gods, UN and Davy Jones pages to see what's up for grabs.

Limited Quanities of discount Black Friday items are also available!


Valentine’s Weekend Calendar!



New Player Kill Achievements!

New achievements for taking down opponents are now available! Battle/Fight, Slap/Punch/Whip and Trap kills all count towards these awards. 

At the moment there are 4 achievements available in this catagory, however we will be looking to expand these categories in the coming months.


Beta Fish Item Giveaway!

We’re giving away a free item to everyone who participated in our recent Beta Tests! Check this forum thread here to snag your very own Beta Fish.


Support Report

The folks in Support would like me to convey to you a brief explanation of how chat bans work. Some players have the impression that you are banned for something you have said very recently, say within the last day or so, and are rightly puzzled when they write in with that frame of thinking.

Our chat reports stretch back a couple days, and even though we try to get through them quickly, they do tend to pile up, especially over the weekend. Even if you’ve been totally polite the past couple of days, your messages from the past can still land you in trouble.

However, Support is generally very nice about giving you access back to the World Chat as long as you ask! Of course if you are a “repeat offender” then you might have to ask extra nicely with a cherry on top to get your privilege to post back. ;)

Who wants Aardvark to come back so she can write these again


Mi7ch's Terrible Joke of the Week

Just went to an emotional wedding. Even the cake was in tiers.<--Highlight for hilarity.


Thanks for reading!

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