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Support is your portal to information about and help with Kano/Apps social games. Check out the Knowledgebase for detailed information about our games and answers to common questions, or jump into the Forums and join discussions with other players.

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Latest Updates
Sep
26
TGIF! Weekly News on Kano's Combat Games Sept 22 - 26
Posted by Melanie G on 26 September 2014 05:36 PM

Here’s your development news round-up for the past week!

To see more game-specific news or add comments, check out our TGIF posts on the Forums.

 

Player Bans for September 13 - September 19

Note: Numbers represent permanently disabled accounts and do not include suspensions or other penalites.

Total accounts banned: 7

The majority of permanently frozen accounts are frozen for being a shared or alternate account. This is something we actively investigate, and we appreciate players reporting suspicious accounts to us.

If you have any questions or comments about a frozen account, please submit a ticket and avoid posting about them in the Forums or chat as Kano team members will not discuss account-related information in public channels.

 

New Limited Items!

A new week means new Limited Items! Check your Godfather, Gods, UN and Davy Jones pages to see what's up for grabs.

 

Facebook Harvest Sale!

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The Facebook Harvest sale is a special event where players on Facebook will receive discounts on our new bundles. These bundles can be found on the front page or in the Gods menu.

Bundles will make another appearance after the Harvest Sale is over, but the deals will disappear so make sure to take advantage of it while you can!

 

Support Report 

Hey players!

Bit of a nutty week for me: we've been working to make our content release schedule more organized so we can plan things out in advance and coordinate some of the new stuff we are working on. A side effect of this is that visions of December holiday goodies are currently dancing in my head. Whee!

In other news, Facebook is currently running their Harvest promotional event, and it looks like there may have been a hiccup with the release. Similar to previous cases, very few people, if any, should have been affected. But just in case, any Facebook players who have taken advantage of the promotion and noticed anything odd about their payments can send ticket so we can check the transaction.


In other, other news, we got a message from a player who was working on the Mid-week Happy Cat calendar and felt that the highlight on one of the cat's legs was a bit... suggestive. In case anyone was wondering, no this was not deliberate and no, our artists are not hiding naughty imagery in the games. However we are impressed by our players' capacity for creative pattern recognition and have updated the image so as not to cause confusion or offend anyone's delicate sensibilities. ;)

Cheers,

Aardvark
who is craving eggnog right now.

 

Mi7ch's Terrible Joke of the Week

Where do doubtful Egyptians swim? In de-Nile! <-- Highlight for hilarity!

 

Have an amazing weekend!


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